Contact Us
Most of your enquiries can be answered by visiting our frequently asked questions (FAQ's). If you need to contact us, please do so via one of the options below:
Our company address:
For returns please email us first before returning any frame:
- The Old Schoolhouse
- 216 Barnes Lane
- Southampton
- SO31 7BG
Email help:
Call us:
0330 333 0082 - (Please note: The support team on this number can only deal with enquiries relating to our glasses online service and do not have access to information or systems relating to non-optical orders.
Call Centre Opening Hours:
Monday to Friday 9am – 5pm
Saturday and Sunday Closed
Local and national calls charged at 5ppm. Charges may vary for mobile calls.