Call us Login | Sign up Covid-19 eyewear advice
delivery graphic
covid graphic
free lenses graphic
returns graphic

New here? Subscribe to our community and make exclusive SAVINGS!
Receive generous monthly offers starting today with a joining code worth 20% OFF your basket total!

Faulty or damaged item?

If you have received your order and there is a problem, please contact one of our highly trained customer service team who specialise in dealing with any queries you may have around your Superdrug Glasses Online order as soon as possible. Please have your order details to hand.

Let us know if you think your glasses are damaged, defective, if there’s anything missing or not as expected. One of our customer service advisors will be able to assist you in your return.

The sooner you let us know, the quicker we can get things rectified for you.  We do need to be advised of any problems within 7 days of your glasses being dispatched and they do need to be returned to us for correction within 14 days.

Thank you!


100% Satisfaction Guaranteed - 14 Day Returns

Our mission is to be our customer's favourite, up to the minute health and beauty retailer, loved for our value, choice, friendliness and fun. So, buy your prescription eyewear with Superdrug Glasses Online and you’ll be able to try on the latest on-trend looks with our virtual mirror, customise your lenses for optimum vision and rock some serious confidence knowing you’ve got great quality glasses at a brilliant price.