Delivery & Production
FAST FREE UK Delivery*
*Spend over £30.00 to qualify for FREE delivery.
We will send your specs as soon as our laboratory has finished customizing your lenses and fitted them to your new frame. The majority of orders are dispatched within 5 working days. Your glasses are custom made to your prescription, so delivery of your goods can vary depending on their complexity.
We do our very best to get your order to you as quickly as possible, but it's important to us that we deliver a high-quality product rather than compromise on quality for speed.
If your product should fail to meet our strict quality control guidelines. We'll advise you at the earliest opportunity should there be a substantial delay with your order.
Our normal delivery charge for handling and 1st class post is £3.95 (FREE UK if over £30) for deliveries to the UK and Europe and £6.45 to the rest of the World. This usually takes 1-3 working days to the UK & up to 15 working days for worldwide.
We also offer a "Special Delivery" option with Royal Mail which is £7.95 and guaranteed to be next day delivery to the UK.
You will receive a shipping email upon dispatch with any tracking information included (if applicable).
Your new glasses are highly customized at every step of their production, because of this they usually take 3-5 working days to be ready. Here's how they're made: