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Production & Delivery Information


We will send your specs as soon as our laboratory has finished customising your lenses and fitted them to your new frame. The majority of orders are dispatched within 4 working days.  Your glasses are custom made to your prescription, so delivery of your goods can vary depending on their complexity.

We do our very best to get your order to you as quickly as possible, but it's important to us that we deliver a high-quality product rather than compromise on quality for speed.

If your product should fail to meet our strict quality control guidelines. We'll advise you at the earliest opportunity should there be a substantial delay with your order.

Our normal delivery charge for handling and 1st class post is £3.95 for deliveries to the UK and Europe and £6.45 to the rest of the World.

We also offer a "Special Delivery" option with Royal Mail which is £7.95.

You will receive a shipping email upon dispatch with any tracking information included (if applicable).



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Our mission is to be our customer's favourite, up to the minute health and beauty retailer, loved for our value, choice, friendliness and fun. So, buy your prescription eyewear with Superdrug Glasses Online and you’ll be able to try on the latest on-trend looks with our virtual mirror, customise your lenses for optimum vision and rock some serious confidence knowing you’ve got great quality glasses at a brilliant price.